User Services KPI

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User Services KPI - FY2013  FY2014


User Services

ITS offers a wide range of services for the Pace community which consists of a variety of areas specialized in training, desktop and remote support, printing and media services along with computing facilities. The areas listed here fall under the following departments within ITS: User Services (Computer Resource Centers, Educational Media Centers, Client Support and Help Desk Services) and Document Services. All areas strive to provide knowledgeable, responsive and innovative computing support solutions with the highest level of customer service.