Reported SPAM Emails
Below are spam messages that have been reported to the ITS Help Desk. Please do not respond or click on any of the embedded links. Delete the email from your Inbox and Deleted Items folder.
- A message from 'Visa/Master Inc <email@example.com>' with the subject line, 'Your e-Statement Review is now ready', requesting that you check the attached e-statement immediately and confirm that is up to date.
- A message from 'Pace University Maintenance Department' or other University with the subject line, 'Unflagged Your Account' asking that you click on the provided link to unflag ("unflagged") your account.
- A message from 'Support <firstname.lastname@example.org>' with the subject line, 'Your Email Account', requesting that you confirm ownership of your webmail account by clicking the provided link and completing a form, or your account will be suspended.
- A message from a Pace member with a blank subject line, indicating that your account has been upgrade 4GB space. This message is claiming to be from a Mail Account Service Team Management but is showing the from address from a possible Pace employee.
- A message from 'McCorry, Anna Maria from the IT Service Desk' with the subject line, 'Service', requesting that you click on the link provided to increase the amount of space on your email account, so it "will be up to date".
- A message from 'Nuria Lastra-Calvo [mailto:N.Lastra-Calvo@lboro.ac.uk] from the ITS Service Provider Team' with the subject line, 'RE: Faculty & Staff Account Upgrade', stating that your email account has been put on hold by the server and you can no longer send or receive emails until you click on the link provided to "upgrade" your account.
- A message from 'Jones, Michelle [JonesM@roanstate.edu]' with the subject line, 'RE: Help Desk, Faculty/Staff/Student/Employee/Admin Warning!!!', warning you that your mailbox is full.
- A message from 'Apple [mailto:service@intl.Apple.com]' with the subject line, 'Please verify the email address accociated with your Apple ID' (notice that "accociated" is misspelled), which is claiming to be from Apple Customer Support, and is requesting that you click on the provided link to verify your email address for your Apple ID.
- A message from the 'ITMS [email@example.com]' with the subject line of 'information' is claiming to be from IT Service Desk and is offering additional email space.
- A message from the 'SYSTEM ADMIN [mailto:firstname.lastname@example.org]', stating "Your mail box needed to update now".
- You may see an email in your Inbox from the 'Wire Transfer Dept [mailto:email@example.com]', which mentions an alleged Letter of Authorization received by the sender that grants a named individual in the letter permission to receive payment in your name, while you are hospitalized. The email includes an attached ID, which you are asked to open for verification. This is spam. Please delete from your Inbox and Deleted Items folders.
- A message from the 'Webmail [mailto:firstname.lastname@example.org] ', stating it needs to carry-out a maintenance process to your maibox account and you need to copy and paste the link into a web browser to prevent your mailbox from being deleted.
- A message claiming to be from a major delivery service like UPS or FedEx offering an attachment such as a "PDF" with tracking information, or from a bank confirming a wire or money transfer in an attached file.
- A message from the 'Admin/Email Support', stating that your email account may be frozen as a result of unusual activity and you need to click on a link in the email to verify and protect the account.
- A message from the 'IT Help Desk/Webmail System', stating that you have exceeded your allocated storage limit, or that "irregular" action has been detected in your email system, and so you will not be able to access your account and/or send or receive new emails until you upgrade your quota or verify your account by clicking a hyperlink in the email.
- A message from Amazon.com with the subject, 'Your Amazon.com order #...', which informs you of an order that will be shipped soon, and which provides you with a hyperlink and/or attachment to view more details once you click on either one.
- A message from the 'IT Service Desk', asking you to verify your account as part of a system upgrade by clicking a hyperlink in the email.
- A message or automated telephone call claiming to be from 'VerizonWireless.com' stating that you will receive a credit or discount if you log onto 'www.vzw665.com'.
- A message from 'eFax.com' with the subject line 'eFax message from...', which prompts you to click on a link to view a fax document you have received.
- A message from 'NARUM, CHRISTINE 1 [email@example.com] ' with the subject line "Faculty & Staff I.T.S Notification"
- A message claiming to be from "Blackboard [firstname.lastname@example.org]" with the subject of "New Course Form", which prompts you to click on a link to view an important Blackboard course form.
- A message claiming to be from the "Administrator or Webmail Service Provider" saying that your email account has been flagged/reported for receiving spam messages (banned or illegal content), and will be terminated, unless you click on the provided link to authenticate it immediately.
- A message claiming to be from the "Help Desk Administrator" saying that your email account may have been compromised and will be blocked/closed, unless you click on the provided link to reset your password immediately.
- A message claiming to be from the "Help Desk Administrator" saying that you have exceeded your email storage limit and your email account will be suspended or deleted, unless you click on the provided link.
- A message from 'Mr Bartlett [email@example.com]' with the subject line "important message"
- A message from 'ITS Solution Center [firstname.lastname@example.org]' with the subject line "Important E-mail Alert"
- A message from 'PACE Alerts [email@example.com]' with the subject line "Your Profile Update"
- A message from 'Edu Email Center [firstname.lastname@example.org]' with the subject line "Email Box Exceed Limit"
- A message from 'United Nations Trust Funds [mailto:email@example.com]' with the subject line "File Number (UNO-154/4456/013)"
- A message from 'firstname.lastname@example.org' with the subject line "***Blocked*** Google Apps: Incoming Mails ***Blocked***"
- A message from 'Vincent, Bernie Cllr. [B.Vincent@bury.gov.uk]' with the subject line "HelpDesk"
- A message from 'email@example.com' with the subject line "System Administrator"
- A message from 'SEBONINM@mopipi.ub.bw' with the subject line "Your Mailbox Quota mail size 97.9%"
- A message from 'WWW daemon apache' with the subject line "1 New Mail Message"
- A message from 'Delta Confirmation' with a subject line "Your Receipt and Itinerary”
- Various messages pertaining to different company stocks
- A message from 'Secure.Message' with a subject line "Unread messages"
- A message from 'Facebook.Alert' with a subject line "Blocked Account"
- A message from 'firstname.lastname@example.org' with a subject line “Your Citi Credit Card Statement”
- A message from ‘Priya@hrdetails.in’ with a subject line “Dear Employees Please check Corporate Offer Details”
- A message from 'Shanghai Office (Head Office)' with a subject line "pace domain and keyword in CN"
- A message from 'email@example.com' with the subject line "Account Info Change"
- A message from 'firstname.lastname@example.org' with the subject line "Abuse notice. Your email is blacklisted"
- An order receipt message billed appearing in your name from iTunes for a postcard.
- A message from "Ning Help Center <email@example.com>” and the subject line “Sign In Issue”.
- A message with the subject line “pace.edu mailsystem maintenance” or "FW: ssubfed" in your Inbox.
Spam Do’s and Don’ts
Please be aware that spam email may periodically end up in your mailbox. These types of messages may try to disguise themselves as authentic emails, by spoofing “From” addresses from people we know or known companies. They will ask you to send them personal informational because something might be wrong with your account, such as exceeded storage or insufficient information. Some messages might also ask you to help various causes by donating money or sending banking information.
It is important that you DO NOT respond to the request in the email as they are spam. In addition, for any suspicious email messages, DO NOT click on any of the links, attachments, or respond with any type of personal information.
How do I keep from falling victim to a spam message?
To keep your information safe, never share your account information and/or passwords with anyone. Legitimate sources such as ITS or Pace University will never ask for your personal information through email. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.
What do I do if I have accidentally responded to a spam message?
ITS can only provide some suggestions for users who have fallen victim to spam email messages such as immediate changing of all their passwords, performing a virus scan, and contacting a credit monitoring service. Below are some suggested services for credit monitoring:
- AllClear ID (formally known as Debix) (https://www.allclearid.com)
- Privacy Guard (http://www.privacyguard.com)
- LifeLock (http://www.lifelock.com)
- Free Credit Report (http://www.freecreditreport.com)
Please Note: Pace University is not responsible or liable for any personal information that is disclosed by a user to spam messages.
If you are ever unsure about whether an email is authentic, please contact the Pace Help Desk.
Pace Help Desk Contact Info: