Spam Alert

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Reported SPAM Emails
 
Below are spam messages that have been reported to the ITS Help Desk.  Please do not respond or click on any of the embedded links.  Delete the email from your Inbox and Deleted Items folder.

  • A message claiming to be from Pace University' with the subject line, 'Account Update Needed'  stating that due to high numbers of inactive portal accounts on the server, all users are advised to sign in to their account within 24 hours and confirm their portal account as being active by using the fraudulent link provided. 
  • A message claiming to be from ITS Help Desk' with the subject line, 'Faculty And Staff Email Confirmation' stating that your inbox has been upgraded to 30GB and requesting that you click on the provided link to validate your E-space account, or your emails won't be delivered.
  • A message from 'Blackboard@ <mailto:noreply@yale.edu>' with the subject line, 'New Message from your Faculty' stating that you have 2 new messages from your school faculty saved on your Blackboard read area, and asking you to click on the link provided to sign in.
  • A message from 'Blackboard [mailto:no-reply@Blackboard.com]' with the subject line, 'New Message from your Faculty' stating that you have 2 new messages from your school faculty saved on your Blackboard read area, and asking you to click on the link provided to sign in.
  • A message from a 'Harrison, Kara [maito:kmehrhof@med.umich.edu]' with the subject line, 'RE: ITS HELP-DESK' stating that some evaluations have been assigned to you, and asking you to click on the provided link to log in and complete the evaluations.
  • A message claiming to be from ‘Guevara-Escudero, Prof. Jose F.’ or 'IT Support' with no subject line, stating that your mailbox has exceeded its limit of 200MB and requesting that you click on the provided link to upgrade your account within 48 hours.
  • Amessage from a 'Jonathan.Nickell@wallawalla.edu]' with the subject line,  'RE: ITS HELP-DESK' stating that some evaluations have been assigned to you, and asking you to click on the provided link to log in and complete the evaluations.
  • A message claiming to be from ‘Goldstein, Laura A.’ or 'IT Support' with the subject line, 're', stating that your mailbox has exceeded its limit of 200MB and requesting that you click on the provided link to upgrade your account within 48 hours.
  • A message claiming to be from 'gmail.cominfo@info-emailer.com' with the subject line, 'djs2661@gmail.com has indicated you're a friend. Accept?' stating that the sender wants to add you as a friend and you can accept the invitation by clicking the provided link.
  • A message claiming to be from 'OpenEnrollment@mode.upsdz.mobi' with the subject line, 'Notice of open enrollment for Blue Cross, Cigna, AARP, and Unicare' stating that you are now eligible to for open enrollment with the mentioned providers and can update your coverage by clicking the provided link.
  • A message claiming to be from 'ShelleyPhillips@degree.funxv.mobi' with the subject line, 'RE: Your Medicare-Enrollment Reminder' stating that you can make updates to your "Medicare-plan during this open enrollment" by clicking the provided link.
  • A message claiming to be from 'Harry Chang' or 'ADMIN: ANNOUNCER' with the subject line, 'RE: Account Validation Required' stating that your mailbox is full and telling you to click on the provided link to "reduce your mailbox size and increase the size to 3500MB".
  • A message claiming to be from De Luca, John P (JDELUCA@mtvernoncsd.org) with the subject line, 'Help Desk' telling you to cleanup your mailbox quota by click on the provided 'ACCESS-PAGE' link.
  • A message claiming to be a fax from phone number ‘503-879-28714’ with the subject line, 'Fax' telling you that you have received a new fax. "The fax was receieved by Fax Server. The fax has been downloaded to dropbox service (Google Inc)".  The message tells you to click on a provided link containing 'photolife' in the url in order to view your fax message.
  • A message claiming to be from ‘Sunan Nallasamy (CW)’ with the subject line, 'Helpdesk' telling you that your email account was currently upgraded to 4GB and asking you to click on the provided link for "Faculty and Staff Email Upgrade".
  • A message claiming to be from ‘Cohen, Prof. Philip G.’ with the subject line, 'New Message' telling you that you have 1 new email message and asking you to click on the provided link to read it.
  • A message claiming to be from jgreenfield@gwc.cccd.edu with the subject line, 'System Administrator' asking you to click on the provided link to view a faculty and staff email upgrade.
  • A message claiming to be from ‘IT-service Desk’ with the subject line, 'Password will expire in 4 days' asking you to click on the provided link to validate your e-mail.
  • A message signed from "Webmail Administrator.I" with the subject line, 'Dear Email User' stating that your mailbox will soon be suspended due to quota and then it asks you to click on the provided link to reactivate.
  • A message with the subject line, 'RE: HELP DESK ALERT !!!‏' stating that your mailbox is almost full and asking you to click on the provided link to increase your mailbox size to 3500MB.
  • A message signed as 'ITS help desk - ADMIN TEAM' with the subject line,  'Admin Notification !!!‏' stating that your mail settings are out of date, and asking you to click on the provided link to upgrade your account to the latest Outlook Web Apps 2014.
  • You may see a message claiming to be from 'News Digest International' with the subject line, 'Who's Who in Academia (2014 Edition) - You are included' stating that you have received Honorable Mention in an article, and asking you to click on the provided link to access the article.
  • A message claiming to be from a Pace University student, faculty, or staff member, or signed as 'Pace Systems Admin' with the subject line,  'Help Desk' stating that your email mailbox has exceeded its set limit(s), and asking you to click on the provided link to validate your account.
  • A message claiming to be from the 'ITS Service Team' with the subject line,  'RE: Help Desk' stating that they are instituting routine email account maintenance, and asking you to click on the provided link to log in and upgrade/update your account.
  • A message from a 'Lisa Schmidt [mailto:LSCHMIDT@kumc.edu]' with the subject line,  'RE: ITService-Department Authenticated Notification#' stating that some evaluations have been assigned to you, and asking you to click on the provided link to log in and complete the evaluations.
  • A message with a subject line of Account Update From ITS Department indicating that there were illegal attempts on your mail account.  There is a link in the body of the message asking you to reset your password. This is not a valid link.
  • A message with a subject line “RE: Faculty, Staff and Student Mailbox Update !” indicating that the user's mailbox is almost full.  There are links in the body of the message offering a service called "Evault" to help save space. This message may closely resemble a familiar note from ITS, however, this specific message is not sanctioned by Pace ITS.
  • A message from a Pace user or the 'Help Desk' with no subject line telling you that your mailbox has exceeded the 200MB size limit, and asking you to click on the provided link to validate your account.
  • A message from a Pace user or the 'Help Desk' with the subject line, 'Dear Email User,' telling you that your mailbox has exceeded one or more size limits set by your administrator, and asking you to click on the provided link to validate your account.
  • A message from a Border Patrol user with the subject line, 'YOUR ATM VISA CARD PAYMENT ON-HOLD BY US CUSTOMS' asking you provide additional personal information for a Nigeria payment.
  • A message from 'hienmai@vnanet.vn' with the subject line, 'Re-Your password will expire in 4 Days' asking you to click on the provided link to validate your email.
  • A message from 'Pace University' with the subject line, 'Termination of Account' asking you to click on the provided link to reactivate your mailbox.
  • A message from 'IT Support' with no subject line, stating that your mailbox has exceeded the limit of 200MB and that you will be unable to send or receive new emails.  You are then asked to click on a link to validate your e-mail. 
  • A message from 'IT-service Desk' with the subject line, 'Please Update your Password' stating that your password will expire in 4 days and asking you to click on a link to validate your e-mail. 
  • A message from 'IT Helpdesk ISQ' with the subject line, 'Dear Account Owner' telling you that you need to click on a link to upgrade your account to Outlook Web Apps 2014.
  • A message from a Pace email account with the subject line, '<no subject>', stating that your mail quota has exceeded the limit of 200MB and is requesting that you click on a provided link to validate your email account for a space upgrade.
  • A message from ‘webmail unit [mailto:webmail.unit@mail.ru]’ or 'Web Admin' with the subject line, 'Web Admin E-mail Notification', stating that your mail quota has exceeded the mail quota/limit and requesting that you click on (or copy/paste to your browser) a provided link to revalidate your email account and prevent it from being deactivated.
  • A message from ‘Garcia, Maria C [mailto:mcg1003@sru.edu]’ or 'IT Department, Microsoft Corporation' with the subject line, 'General web-mail maintenance', stating that they want to upgrade all Microsoft Exchange accounts to strengthen security and requesting that you click on a provided link to upgrade your email account to Outlook Web Apps 2014, or it will be made inactive.
  • A message from ‘bbrown@montclair.k12.nj.us’ or 'ITS Help Desk ADMIN Team' with the subject line, 'Please Update Your Password', stating that your password will expire in 3 days and requesting that you click on a provided link to validate your email account.
  • A message from 'Mail Account Service Team Management' with the subject line, 'UPG', stating that your account has been upgraded to 4 GB and requesting that you click on a provided link to validate the account.
  • A message from 'Visa/Master Inc <wildlife.society@students.ittralee.ie>' with the subject line, 'Your e-Statement Review is now ready', requesting that you check the attached e-statement immediately and confirm that is up to date.
  • A message from 'Pace University Maintenance Department' or other University  with the subject line, 'Unflagged Your Account' asking that you click on the provided link to unflag ("unflagged") your account.
  • A message from 'Support <whitej5@sage.edu>' with the subject line, 'Your Email Account', requesting that you confirm ownership of your webmail account by clicking the provided link and completing a form, or your account will be suspended.
  • A message from a Pace member with a blank subject line, indicating that your account has been upgrade 4GB space.  This message is claiming to be from a Mail Account Service Team Management but is showing the from address from a possible Pace employee. 
  • A message from 'McCorry, Anna Maria from the IT Service Desk' with the subject line, 'Service', requesting that you click on the link provided to increase the amount of space on your email account, so it "will be up to date".
  • A message from 'Nuria Lastra-Calvo [mailto:N.Lastra-Calvo@lboro.ac.uk] from the ITS Service Provider Team' with the subject line, 'RE: Faculty & Staff Account Upgrade', stating that your email account has been put on hold by the server and you can no longer send or receive emails until you click on the link provided to "upgrade" your account.
  • A message from 'Jones, Michelle [JonesM@roanstate.edu]' with the subject line, 'RE: Help Desk, Faculty/Staff/Student/Employee/Admin Warning!!!', warning you that your mailbox is full.
  • A message from 'Apple [mailto:service@intl.Apple.com]' with the subject line, 'Please verify the email address accociated with your Apple ID' (notice that "accociated" is misspelled), which is claiming to be from Apple Customer Support, and is requesting that you click on the provided link to verify your email address for your Apple ID.
  • A message from the 'ITMS [netsol@rossetti.com.br]' with the subject line of 'information' is claiming to be from IT Service Desk and is offering additional email space.
  • A message from the 'SYSTEM ADMIN [mailto:info@webmaster.org]', stating "Your mail box needed to update now". 
  • You may see an email in your Inbox from the 'Wire Transfer Dept [mailto:info@msksuv.com]', which mentions an alleged Letter of Authorization received by the sender that grants a named individual in the letter permission to receive payment in your name, while you are hospitalized. The email includes an attached ID, which you are asked to open for verification.  This is spam.  Please delete from your Inbox and Deleted Items folders.
  • A message from the 'Webmail [mailto:preethy@wayne.edu] ', stating it needs to carry-out a maintenance process to your maibox account and you need to copy and paste the link into a web browser to prevent your mailbox from being deleted.
  • A message claiming to be from a major delivery service like UPS or FedEx offering an attachment such as a "PDF" with tracking information, or from a bank confirming a wire or money transfer in an attached file.
  • A message from the 'Admin/Email Support', stating that your email account may be frozen as a result of unusual activity and you need to click on a link in the email to verify and protect the account.
  • A message from the 'IT Help Desk/Webmail System', stating that you have exceeded your allocated storage limit, or that "irregular" action has been detected in your email system, and so you will not be able to access your account and/or send or receive new emails until you upgrade your quota or verify your account by clicking a hyperlink in the email.
  • A message from Amazon.com with the subject, 'Your Amazon.com order #...', which informs you of an order that will be shipped soon, and which provides you with a hyperlink and/or attachment to view more details once you click on either one.
  • A message from the 'IT Service Desk', asking you to verify your account as part of a system upgrade by clicking a hyperlink in the email.
  • A message or automated telephone call claiming to be from 'VerizonWireless.com' stating that you will receive a credit or discount if you log onto 'www.vzw665.com'.
  • A message from 'eFax.com' with the subject line 'eFax message from...', which prompts you to click on a link to view a fax document you have received.
  • A message from 'NARUM, CHRISTINE 1 [cnarum1@kleinisd.net] ' with the subject line "Faculty & Staff I.T.S Notification"
  • A message claiming to be from "Blackboard [alerts@blackboard.com]" with the subject of "New Course Form", which prompts you to click on a link to view an important Blackboard course form.
  • A message claiming to be from the "Administrator or Webmail Service Provider" saying that your email account has been flagged/reported for receiving spam messages (banned or illegal content), and will be terminated, unless you click on the provided link to authenticate it immediately.
  • A message claiming to be from the "Help Desk Administrator" saying that your email account may have been compromised and will be blocked/closed, unless you click on the provided link to reset your password immediately.
  • A message claiming to be from the "Help Desk Administrator" saying that you have exceeded your email storage limit and your email account will be suspended or deleted, unless you click on the provided link.
  • A message from 'Mr Bartlett [support@blueboxgrid.com]' with the subject line "important message"
  • A message from 'ITS Solution Center [itssolution@pace.edu]' with the subject line "Important E-mail Alert"
  • A message from 'PACE Alerts [alerts@pace.edu]' with the subject line "Your Profile Update"
  • A message from 'Edu Email Center [alabaika@unilag.edu.ng]' with the subject line "Email Box Exceed Limit"
  • A message from 'United Nations Trust Funds [mailto:info@undp.com]' with the subject line "File Number (UNO-154/4456/013)"
  • A message from 'ragies.gunda@unibamberg.de' with the subject line "***Blocked*** Google Apps: Incoming Mails ***Blocked***"
  • A message from 'Vincent, Bernie Cllr. [B.Vincent@bury.gov.uk]' with the subject line "HelpDesk"
  • A message from 'connie.sobieraj@lz95.orgwith the subject line "System Administrator"
  • A message from 'SEBONINM@mopipi.ub.bwwith the subject line "Your Mailbox Quota mail size 97.9%"
  • A message from 'WWW daemon apachewith the subject line "1 New Mail Message"
  • A message from 'Delta Confirmation' with a subject line "Your Receipt and Itinerary
  • Various messages pertaining to different company stocks
  • A message from 'Secure.Message' with a subject line "Unread messages"
  • A message from 'Facebook.Alert' with a subject line "Blocked Account"
  • A message from 'citicards@info.citibank.com' with a subject line “Your Citi Credit Card Statement
  • A message from ‘Priya@hrdetails.in’ with a subject line “Dear Employees Please check Corporate Offer Details
  • A message from 'Shanghai Office (Head Office)' with a subject line "pace domain and keyword in CN"
  • A message from 'appleid@id.realkontor.at' with the subject line "Account Info Change"
  • A message from 'info@spamcop.com' with the subject line "Abuse notice. Your email is blacklisted" 
  • An order receipt message billed appearing in your name from iTunes for a postcard. 
  • A message from "Ning Help Center <helpcenter@ning.com>” and the subject line “Sign In Issue”. 
  • A message with the subject line “pace.edu mailsystem maintenance” or "FW: ssubfed" in your Inbox.

Spam Do’s and Don’ts

Please be aware that spam email may periodically end up in your mailbox. These types of messages may try to disguise themselves as authentic emails, by spoofing “From” addresses from people we know or known companies. They will ask you to send them personal informational because something might be wrong with your account, such as exceeded storage or insufficient information. Some messages might also ask you to help various causes by donating money or sending banking information. 

It is important that you DO NOT respond to the request in the email as they are spam. In addition, for any suspicious email messages, DO NOT click on any of the links, attachments, or respond with any type of personal information. 

How do I keep from falling victim to a spam message?

To keep your information safe, never share your account information and/or passwords with anyone. Legitimate sources such as ITS or Pace University will never ask for your personal information through email. Delete the email message from your Inbox and then permanently remove it from your Deleted Items folder.

What do I do if I have accidentally responded to a spam message?

ITS can only provide some suggestions for users who have fallen victim to spam email messages such as immediate changing of all their passwords, performing a virus scan, and contacting a credit monitoring service.  Below are some suggested services for credit monitoring:

Please Note: Pace University is not responsible or liable for any personal information that is disclosed by a user to spam messages.

If you are ever unsure about whether an email is authentic, please contact the Pace Help Desk.

Pace Help Desk Contact Info:

Telephone: (914)-773-3333
Toll Free: 1-855-722-3487
Email: pacehelpdesk@pace.edu
Web: help.pace.edu